1. Introduction
Moniturl ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link and script monitoring service ("Service").
By using Moniturl, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password
- Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
- Monitoring Data: URLs, website addresses, and labels you provide for monitoring
- Team Information: Team names, member emails, and roles (for team accounts)
- Communication Data: Support requests, feedback, and correspondence
2.2 Automatically Collected Information
- Log Data: IP address, browser type, operating system, referring URLs
- Usage Data: Features used, pages visited, time spent, actions taken
- Check Results: HTTP status codes, response times, content hashes, detected changes
- Cookies: Authentication tokens, session information, preferences
2.3 Third-Party Data
- OAuth Authentication: If you sign in with Google, GitHub, or other providers, we receive basic profile information
- Monitored Websites: We fetch public content from URLs you choose to monitor
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the Service
- Process your subscription and payments
- Monitor Affiliate Links, Regular Links and scripts as you've configured
- Send alert notifications (email, Slack, webhooks)
- Improve and personalize your experience
- Communicate with you about updates, security, and support
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
- Analyze usage patterns to improve the Service
4. Data Storage and Retention
Your data is stored securely on servers provided by Railway (a PaaS provider). We use industry-standard encryption for data in transit (TLS/SSL) and at rest.
We retain your data:
- Account Data: As long as your account is active
- Check History: For the duration of your subscription (older records may be archived)
- Billing Records: For 7 years to comply with tax and accounting requirements
- After Account Deletion: We delete or anonymize your data within 30 days, except where legally required to retain it
5. Data Sharing and Disclosure
We do NOT sell your personal information. We may share your data in these limited circumstances:
5.1 Service Providers
We share data with trusted third-party services:
- Stripe: Payment processing
- Resend: Email delivery
- Railway: Infrastructure and hosting
- Analytics Provider: Anonymized usage statistics (if you opt in)
5.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
5.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before this happens.
5.4 With Your Consent
We may share data with other parties when you explicitly authorize it (e.g., Slack integration, webhook endpoints you configure).
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session and improve the Service:
- Essential Cookies: Required for authentication and security (cannot be disabled)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the Service is used (optional)
You can control cookies through your browser settings, but disabling essential cookies may prevent you from using the Service.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate or incomplete information through your account settings
- Delete: Request deletion of your account and data
- Export: Download your monitoring data in CSV format
- Object: Opt out of certain data processing (e.g., marketing emails)
- Restrict: Limit how we use your data in certain circumstances
To exercise these rights, contact us at privacy@moniturl.com. We will respond within 30 days.
8. Email Communications
We send different types of emails:
- Transactional: Account confirmations, alerts, billing receipts (cannot be disabled)
- Notifications: Link status changes, script changes (managed in notification settings)
- Product Updates: New features, improvements (optional, can unsubscribe)
You can manage email preferences in your account settings or use the unsubscribe link in any email.
9. Security
We implement appropriate technical and organizational measures to protect your data:
- Encrypted connections (HTTPS/TLS)
- Encrypted data storage
- Secure password hashing (bcrypt)
- Regular security updates and audits
- Limited employee access to personal data
- Two-factor authentication (optional)
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure these transfers comply with applicable data protection laws through appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. The "Last Updated" date at the top reflects when changes were made.
Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
13. GDPR Rights (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to data portability
- Right to lodge a complaint with a supervisory authority
- Right to withdraw consent at any time
Our lawful bases for processing your data include: contract performance, legitimate interests, legal obligations, and your consent.
14. California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete personal information
- Right to opt-out of sale of personal information (we don't sell your data)
- Right to non-discrimination for exercising your rights